this is a problem with qmail's directory/file structure
to fix:
1. download and run queue-repair to fix the queue
http://pyropus.ca/software/queue-repair/
2. make sure qmail-queue is owned by qmailq
# chown -Rf qmailq qmail-queue
3. set qmail-queue's user id bit (to run qmail-queue as qmailq user)
# chmod u+s qmail-queue
don't go playing with your qmail files if you don't know what you're doing. i think that's how i got in trouble. lol
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